RETURN POLICY
Return Window
Customers may request a return within 30 days of receiving their order.
Return Conditions
To be eligible for a return:
-
Items must be unused
-
Items should be returned in their original packaging when possible
-
Products must remain in resellable condition
Return Request
To initiate a return, please contact our customer support team with your order number and a brief description of the request.
Return Shipping
Return shipping costs may vary depending on the situation and will be communicated during the return request process.
Refund Processing
Once the returned item has been received and inspected, the refund will be issued to the original payment method within a reasonable processing period.
Contact for Returns
Decaring Support
service@decaring.com